Determining Databases and Data Communications Essay

The business we oblige chosen to review is AT&T. They are presently using the windowpane 7 and Mac OS x operating trunks and Office 2010 as their business software program. They also have or so equipment-specific software that uses the Linux and some run short specific software as GCAS, a mobile dispatch larboard or Granite, a visual database program. Using the Windows 7 OS gives AT&T its dependability many of the some other Microsoft operating systems are non as popular or user friendly. Windows 7 is the finest OS Microsoft has created since XPsome might say since Windows 2000. Many users just do not akin other versions, like Windows 8 or Windows Vista, but Windows 7 and Microsoft trifle well for AT&T because of the previous history and familiarity with AT&Ts employees. AT&T has been using a Windows OS of all time since Windows first went on the market or very soon thereafter.AT&T also benefits from a much discounted price because of their volume of gross revenue with t heir employment numbers reaching approximately 260,000. So far, Windows far surpasses other operating systems for business needs, mainly because of its dominance in the marketplace. But more recently AT&T U-Verse technicians rely on mobile devices, including orchard apple tree Inc.s iPads and iPhones, working on the Mac OS X, which launch AT&T-specific applications to dispatch technicians for U-verse customer appointments and to conduct network testing and other chance(a) activities in the field. Today technicians work with far more advanced equipment, by and large digital, to barge in and maintain a more advanced set of products and function (Stemle, 2012). Windows is also a good fit for the Microsoft Office product which AT&T uses for its word processing, spreadsheet use, the Access database, and the largely popular PowerPoint presentation software. In addition, AT&T uses Outlook for e-mail. This suite of programs adds to the discount received from Microsoft for a large volume purchase.The Linux operating system has the advantage of being astandard in equipment operating systems, especially for the system. The disadvantage is nearly equipment manufacturers frame their own software programs and tend to make it proprietary so it give the axe be expensive and not easily replaceable. AT&T radio has been using Granite Systems since 2000 to re chance upon resource redundancy, improve network dependability and rush service deployment. Although, specific functional programs have the benefit of solving a specific need, but giving one programming company accountant over the price and upgrade path. The Craft Access System was a program, developed in 1984 by AT&T subsidiary Bellsouth Telecommunications advanced Systems Division, which allowed telephone installers and repair technicians to gain access to their work order system by using diverse handheld PC equipment that connects to a land line telephone system.Now called GCAS, Global Craft Access System, thi s software is currently used worldwide so dispatchers laughingstock send problem notifications and install information to technicians. The technicians atomic number 50 send messages to the dispatchers and receive them also. In addition they can clock in and out, report outcomes for trouble calls, send their location information, and cross receipts for customers to sign after the job has been completed (Dispatch and Service congest System, 2014).Determining Operating Systems and Software Applications TableOperating SystemsHorizontal-Market ApplicationsVertical-Market ApplicationsOne-of-a-Kind Market ApplicationsAT&TMicrosoft MS Windows 7MS rule bookLinuxProprietary OSDescription of how it is usedUsers use OS to interface with the computer and its software applications MS Word is a widely accepted word-processing program that can be used for creating documents, letters, flyers, learning activities, and homework assignments for students. Operating system for different phone compan yequipment e.g. VM, routers, switches Complex equipment vendors using their version only, not an unmannerly system Typical userSecretary, Executive, maneuvers and TechniciansEntire organization, Legal, HR, Accounting, Marketing, Research, Engineering, Labs, Technicians, etc. Network Engineer and TechniciansVendor Engineer and TechniciansAdvantagesFamiliar so easy to use and everyone in the company uses same versionWidely used so most new applicants for work will have experience at work, home, or school Fast dependable, widely distributed and usedSpeed, Dependability, Advantage over the contentionDisadvantagesIt is not the latest version, so not the latest benefitsLarge institutionalise size, a lot of meta information gets saved along the way when changing and saving a Word file that can expand its size. Word can be very prone to viruses and malware. Additionally, users have complained that there are too many options. It is not easy to navigate mistakes cause study problems and recovery not possible. Locked into that vendor, pay more, maybe get less, hard to move up in technology development.References1. Dispatch and service support system. (2014). Retrieved from http//www.freepatentsonline.com/y2010/0049576.html 2. Stemle, C. (2012, howling(a) 24). AT&T technicians use iPads, iPhones out in the field. Louisville Business First. Retrieved from http//www.bizjournals.com/louisville/print-edition/2012/08/24/technology-att-technicians-use.html?page=all